Your Privacy Is Important To Us

Effective Date: 12/13/2017


TRUSTe Privacy Certification

 

 

This Privacy Policy covers PhishLine, LLC’s (collectively, “PhishLine”, “We”, “Us” and “Our”) collection, use and disclosure of personal information we collect through our website: www.phishline.com and our services: PhishLine®. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged. It also describes your choices regarding use, access and correction of your personal information

EU-U.S. Privacy Shield & Swiss – U.S. Privacy Shield

PhishLine (and its parent/subsidiary company(ies) [such as Chapman Technology Group, Inc.] participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.  PhishLine is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list]

PhishLine is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf.  PhishLine complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, PhishLine is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, PhishLine may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

Information Related to Data Collected for our Clients

PhishLine collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes.  If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

Access and choice

We collect information for our Clients, if you are the employee, contractor, or customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly.  We may transfer personal information to companies that help us provide our service.  Transfers to subsequent third parties are covered by the service agreements with our Clients.

PhishLine acknowledges that you have the right to access your personal information. PhishLine has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the PhishLine’s Client (the data controller). If the Client requests PhishLine to remove the data, we will respond to their request within 30 business days.  If you are a Client and would like to update your account please contact us at support @ phishline.com.

Information we collect from you

When you contact us with questions regarding our services or to request a demonstration of PhishLine or other services we will ask you for information such as name, email address, phone number and address.

Communication from the site

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Email or Newsletter Preferences

You may sign-up to receive emails from us.  If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at privacy@phishline.com.

Service providers

We may use other third parties such as an email service provider to send out emails on our behalf. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

Who we share your personal information with 

We do not share your personal information with third parties other than as outlined within this Privacy Policy. We do not sell your personal information to third parties.

Legal Disclaimer

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site, to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Business Transitions

In the event PhishLine goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Access to personal information

Upon request PhishLine will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, delete/deactivate it by logging into your account and making the appropriate changes or by emailing us at support @ phishline.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

PhishLine will retain your personal information and the data we process on behalf of our Clients for as long as needed to provide services to our Client. PhishLine will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information and our Clients’ information is important to us. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact support @ phishline.com.

Tracking Technology

Log Files

As is true of most Web sites, we and our third party tracking-utility partner to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We may combine this automatically collect log information with other information we collect about you.  We do this to improve services we offer and site functionality.

Cookies

PhishLine and its partners use cookies or similar technologies.   These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole.  We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g. language preference) and for authentication.  Users can control the use of cookies at the individual browser level.  If you reject cookies you may still use our site, but your ability to use some features or areas of our site may be limited.

Behavioral Targeting

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites.  Our third party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.  If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here).  Please note this does not opt you out of being served adds.  You will continue to receive generic ads.

Local Storage Object (HTML5)

Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information.  Various browsers may offer their own management tools for removing HTML5 LSO’s.

Social Media Features

Our Web site includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Links to other sites

This Web site contains links to other sites that are not owned or controlled by PhishLine. Please be aware that we, PhishLine, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personal information. This privacy statement applies only to information collected by this Web site.

Testimonials

We post customer testimonials on our web site, which may contain personal information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you want your testimonial removed please contact us at support @ phishline.com.

Public forums

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support @ phishline.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Notification of Privacy Policy changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a prominent notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact us

If you have any questions regarding this Policy you can contact us at support @ phishline.com or via postal mail at PhishLine, LLC, 20800 Swenson Dr. Suite 465, Waukesha WI 53186.